The Terms Used Mostly in VOIP Phone System
By just reading the content of this article, you can clear the confusion you have with the humongous number of terms used in VOIP telephone system. It is because of the reason that in the next lines, you are going to learn the most frequently used terms in business telephone systems and their associated meanings. Better check the following if you wish to learn more about it and be in the loop.
Number 1. ATA – it is an abbreviation for Analog Telephone Adapter and the main purpose of such device is for connecting user’s who still have traditional telephones and fax machines into the VOIP network.
Number 2. BYOD – also called as Bring Your Own Device. There are numerous providers for VOIP telephone system that made it more convenient for users to switch providers by means of using their existing communication device. Meaning to say, if there’s already IP hardware in place, then it will help you save more.
Number 3. DID – also known as Direct Inward Dialing and these are the phone numbers that you can allocate various phone numbers associated with various phone lines. With this, even without requesting for a separate phone line, employees can make use of their own number. Basically, DID is eliminating unnecessary costs as well as the dealing with busy signal.
Number 4. IP Phone – referred also as VOIP phone or digital phone that utilizes the internet to transmit calls. IP phones aren’t necessary required to use your VOIP telephone system as most are offering plans that could be used with your own mobile phone.
Number 5. IVR – this is Interactive Voice Response and it enables the computer to make interactions with the caller and identify where it should route the callers based on the selection they make in prompt menu. So for example, if your business phone system is using custom greeting which allows caller to choose between talking to the marketing, billing or sales, the caller will be redirected to a certain endpoint either to an individual or department based on the selection made.
Number 6. Packet loss – now let us assume that the voice is sent out in form of data packet; on that note, the loss packet means that some pieces of that data was not able to reach its endpoint. Normally, this is happening because of network congestion that causes jitter.
Number 7. PoE – this is basically Power over Ethernet and it means that the electrical power and data connection are supplied by a single cable in delivering functionality to the devices which includes the IP phones.